Frequently Asked Questions (FAQ)

The show will be held on September 29, 2026 at the Centrexpo Promutuel Assurance in Drummondville, between 9 a.m. and 4 p.m.

The virtual purchasing platform will also be accessible from September 25 at 10 a.m. until October 4 at 5 p.m.

The site www.salonrestauration.com is our official transactional platform. Each of the more than 150 exhibitors has a virtual booth there. This is the tool that will let you place your orders online, both on the day of the in-person event and during the two weeks the platform is open. No paper order forms will be used on-site.

1. As the event approaches, you'll receive an activation email to access your client profile.
2. A second email will send you all the logistical details of your participation.
3. On the day itself, check in on-site in Drummondville to experience the in-person shopping experience, or simply log in to the virtual platform.

You're welcome to join! Simply fill out the registration form on the [Visitors] page, or write to us directly at conciergerie@colabor.com. A member of our team will contact you promptly.

• Major savings: Access wholesale prices and exclusive discounts on many product lines to prepare for your busy season.
• Menu solutions: Discover and taste food novelties to optimize your menu.
• Direct discussions: Enjoy unique expertise by negotiating directly with local manufacturers.

Yes. Each business can register as many buyers as it wants. Each user will have their own shopping cart, while also being able to view and edit the overall cart of the establishment they represent.

It's quick and easy. Directly in the chosen supplier's virtual booth, click the representative's chat icon. The booth's representative will reply to you.

Yes. Transactional data is automatically updated at least once a day. You'll be able to check your cumulative purchases at any time during the show.

Absolutely. All Colabor representatives will have their own space and will be reachable instantly through their contact details.

The event is reserved exclusively for professionals, managers, and buyers from every market segment (restaurants, hotels, cafeterias, daycare centers, institutions) served by Colabor throughout Quebec.

The in-person event will be held on September 29, 2026 at the Centrexpo Promutuel Assurance in Drummondville, from 9 a.m. to 4 p.m.

The virtual ordering platform will be accessible from September 25 at 10 a.m. until October 4 at 5 p.m.

Current Colabor suppliers can reserve their space directly with their category manager. If you are a new food supplier or a business offering services related to restaurateurs and would like to join our event, please fill out the registration form on the [Exhibit] page.

The site www.salonrestauration.com is our exclusive transactional platform. It lets clients and distributors place all their orders online, both during the on-site event and during the two weeks the virtual platform is open. No paper order forms will be used.

• All Colabor Food Services professional clients, from every market segment and every region of Quebec.
• Non-clients and industry operators curious to discover Colabor's offering and distribution network.

• Hybrid visibility: Meet clients in person and stay accessible online via chat, video call, or phone.
• Enriched showcase: Add promotional material and videos directly to your virtual booth, in addition to your physical space.
• Business development: Expand your base of potential clients and gather new information requests.
• Optimized client follow-up: Run targeted follow-ups and easily manage sample shipments.

A large-scale communication plan is deployed across the entire industry:

• Digital campaigns and targeted posts on social media.
• Official invitations delivered in person by Colabor representatives and followed up directly by email.
• Strategic reminders in the weeks leading up to the event.

Online exchanges happen via the communication icons on the platform.

Your responsibilities:

• Plan for enough representatives (supplier or broker) to ensure high-quality customer service.
• Clearly indicate your availability and manage your appointments. Responding immediately to requests maximizes the client experience and boosts your sales.

Yes. You have a clickable link to follow your sales results at any time. When the platform closes, a confirmation of total sales will be sent to you. You'll be able to validate everything with your category manager.

We expect increased participation thanks to the hybrid format. The physical gathering point in Drummondville is ideal for sealing business opportunities. For clients in more remote regions, the virtual platform lets them order easily without travelling.

Buyers will be able to place their orders from September 25 at 10 a.m. until October 4 at 5 p.m.

Yes. Clients can submit these requests directly from the platform. It is entirely up to the supplier or their broker to follow up on and deliver the samples.

You select the products you want to highlight for the season. The only condition is that these products must already be listed with Colabor and approved by your category manager.

Yes. Exhibitors will receive documentation covering the use of the ordering platform. This presentation will provide a complete overview of the system, the client experience, and will guide you through setting up your manufacturer profile. It will be sent to you as soon as it's ready.

Absolutely. In case of a technical issue or a question about using the platform, our team is reachable at any time at: conciergerie@colabor.com or via the "Help" icon at the bottom of the screen.

No. To respect the confidentiality and integrity of each business, your competitors' management spaces and sales reports remain strictly private.

No, the digital sales report is centralized and generated globally for the company's entire booth.

For any commercial, strategic, or logistical question, contact your category manager at Colabor directly.